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Cannot change ringtone

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Message 1 of 2

Cannot change ringtone

I just purchased the Xperia 1 and I tried to change the ringtone to the one I had in my previos phone Xperia Z2.

 

The problem is that even when I select a ringtone from an SD card (an .mp3 file), it doesn't get added to the ringtone list and I cannot select it. The same thing happens when I try to change the wake up alarm tone.

 

I've tried copying the file to an internal storage, but I still cannot add the file to the list even though I can select it with the file browser.

 

I don't want to use the phone until I get the sounds right, so please help?

1 ACCEPTED SOLUTION

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Re: Cannot change ringtone

Figured it out: had to copy the file to the internal storage, remove the SD card, and then browse for the audio file. Then it added the audio file to the list.

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1 REPLY 1
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Message 2 of 2

Re: Cannot change ringtone

Figured it out: had to copy the file to the internal storage, remove the SD card, and then browse for the audio file. Then it added the audio file to the list.

View solution in original post