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2019-10-21 09:00 PM
When I receive any SMS and if there's a contact number in it, it doesn't make a call to that number when I click on it. The numbers in the text of SMS are underlined, meaning that it is a link and you can click on it, but when I click on it the screen goes all white (like it tries to open the phone app and make a call, but fails) and then returns to the message and nothing happens. I always used this method and it always worked on my previous Xperias and I cannot understand what is wrong now.
Do you guys face the same problem? Maybe someone knows how to set it up from the settings? I use default Messages app and default Phone app. Any help is appreciated.
2019-10-22 06:29 AM
@NunoSEN2 thanks for respond. I have tried it of course. I have cleaned the Phone app cashe as well as the Messages app. It was happening since the very first firmware (now I'm on the last one). I have updated Messages app, gave all possible permissions to messaging app and phone app. And today I tried it in safe mode - same problem.
2019-10-22 06:51 AM - last edited on 2019-10-22 09:39 AM by alexdon
This has been an issue on mine that I noticed soon after receiving it on July 17th. Can not be avanced to neither a phone number or email address but luckily it will give me access to a mini menu pop up when selecting an underlined address with the option to go straight to maps and a link to a website works just as it should too
This phone for so many reasons. I have owned nothing but XPERIAs since the Z1. My Z3 lasted almost flawlessly until July when the XPERIA 1 was released in the states. The fact that they haven't fixed the overheating screen issue is a joke. I live in Texas so I basically can't use my phone uninterrupted while outside on hot days during the daytime. That's like 4 months out of the year. Complete BS. First $1040.60 phone and probably the last I'll ever buy.
2019-10-22 12:01 PM
@NunoSEN2 thank you very much for your help! The problem is solved and now when I click on the underlined number I get the menu to call, copy, etc.. And all my messages are still there )
Have a good day!
2019-10-23 02:11 AM
And a few minutes later the problem has returned. Doing the same chache and storage delete/dump fixed the issue but only temporarily. Restarting the phone afterwords does nothing and only when I do the dump will it fix itself, momentarily. What's up OP, did yours come back too?