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Camera aspect in WhatsApp

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Sage
Message 1 of 8
2,430 Views
Message 1 of 8

Camera aspect in WhatsApp

Just took a photo within WhatsApp (initiating it from WhatsApp). There is no way of changing settings that I can see - you simply have the option of front or back camera, and photo or video. I used the back camera - and noted that zoom using the volume button didn't seem to work. 

However, the photo was in 21:9 format! 

7 REPLIES 7
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Sage
Message 2 of 8
2,388 Views
Message 2 of 8

Re: Camera aspect in WhatsApp

On further investigation, WhatsApp uses the phone camera API to take photos, with no way of altering anything. Actually, it cycles between front camera, and 2 different zoom levels, but all photos are in 21:9 format 

Inhabitant
Message 3 of 8
2,351 Views
Message 3 of 8

Re: Camera aspect in WhatsApp

Strange as the camera itself does not take 21:9 aspect ratio photos. After two weeks of emailing Sony Support they finally say, "the camera is meant for casual use and does not support that feature (21:9 aspect ratio photos) and then for about the twentieth time they waffle on about Cinema Pro.

 I am so disappointed with Sony, why have a camera that cannot take photos to fill the screen, the allegedly inferior Xperia 10 Plus can take 21:9 photos so why not Sony's best ever smartphone with it's best ever camera?? And, if the camera takes 21:9 aspect ratio photos within WhatsApp then surely it should take the same size photos without WhatsApp??!! 

 

 Sorry, waffled on a bit, I'm just annoyed!

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Sage
Message 4 of 8
2,344 Views
Message 4 of 8

Re: Camera aspect in WhatsApp

I think someone in Sony has messed up, and failed to include the 21:9 aspect ratio in the standard camera setup, despite this aspect ratio being available in the Camera Pro app and (we now find) in WhatsApp, that I assume must use the camera API to obtain photos from the phone camera hardware. Unfortunately Sony will never admit they have a problem with any of their phones, but I am sure they are aware of this problem and will be sorting it out.

Of course, failing to admit there is a problem that they are sorting out gives far worse press and harms Sony's reputation far more than admitting it... 

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Moderator
Message 5 of 8
2,312 Views
Message 5 of 8

Re: Camera aspect in WhatsApp

What's the resolution of the image taken in WhatsApp?



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

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Sage
Message 6 of 8
2,306 Views
Message 6 of 8

Re: Camera aspect in WhatsApp

4032x1728


@Viridis wrote:

What's the resolution of the image taken in WhatsApp?

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Moderator
Message 7 of 8
2,301 Views
Message 7 of 8

Re: Camera aspect in WhatsApp


@drlmiles wrote:

4032x1728


@Viridis wrote:

What's the resolution of the image taken in WhatsApp?


Ok, let me see what I can find out about this...



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views.
Click here to find out more about the different roles on the community.

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Inhabitant
Message 8 of 8
2,290 Views
Message 8 of 8

Re: Camera aspect in WhatsApp

It's 21:9 in WhatsApp. Infuriating huh?