Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2019-06-17 07:56 AM
As no SONY USB-C to USB-A cable provided with Xperia 1, I have to buy USB-C to USB-A cables from other manufacturers. However, it turns out that 8/10 cables are not compatible with Xperia 1 (nothing happens when connected to a computer)
2019-06-17 09:52 AM
Take a close look at the charger.
The USB-C cable can be detached from the charger and voila; you have a perfect cable to hook up your phone to a PC.
Also make sure that you give correct permissions on phone when connecting to a PC.
(if not, nothing will happen due to security reasons)
2019-06-17 10:39 AM
My response regarding USB-cable was related to the incorrect statement that there were no USB-C cable supplied with the X1.
It is supplied and it works fine.
If you want to make sure that all works best with your Sony X1 phone, use original Sony manufactured cables, chargers, headset, etc.
However, if you for example want to use a random $1 USB-cable from China that does not work, it is not a Sony issue nor responsible to fix.
2019-06-17 12:14 PM
Both Anker and Aukey cables work for me without issues. Are you buying some cheap Chinese cables maybe?
2019-06-17 12:16 PM
Xperia 1 comes only with USB-C to USB-C cable. If you want to connect Xperia 1 to regular charger or PC you need to buy an additional USB-C to USB-A cable like the OP mentioned.
2019-06-18 04:38 AM
all cables are made in China, but the interesting thing is the two 1$ cables work, the 8 cables ranging from 4$ to 8$ don't.