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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

i forgot my phone password and my google account

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One time poster
Message 1 of 5
1,735 Views
Message 1 of 5

i forgot my phone password and my google account

i forgot my phone password and my google account

4 REPLIES 4
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Moderator
Message 2 of 5
1,730 Views
Message 2 of 5

Re: i forgot my phone password and my google account

@rodi90

Contact your Local support, maybe with a proof of purchase (like a receipt or the original box) they will help you reset it.



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Commissioner
Message 3 of 5
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Message 3 of 5

Re: i forgot my phone password and my google account

if you can please repair your phone using xperia companion. no need to waste your time with local support

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Moderator
Message 4 of 5
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Message 4 of 5

Re: i forgot my phone password and my google account

@kanchuka

If he repairs his phone with Xperia Companion, he'll be asked for his Google credentials anyways after the process is complete. So this will not solve his problem.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Commissioner
Message 5 of 5
1,722 Views
Message 5 of 5

Re: i forgot my phone password and my google account

yes but he can use with forget password methord or he can use new mail. but he can use the phone without send it to local support.