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2017-09-25 06:32 PM
Hello, can anyone help me.
My phone keeps crashing, I think I tried everything (software repair on Xperia Companion, factory data reset, running in safe mode). It restart itself from time to time, error messages like: com.sonyerucsson.crashmonitor has stopped, com.sonymobile.rcahandler has stopped, Google has stopped, Google keeps stopping, other apps too), and fingerprint hardware not available, also the screen is stuttering.
It's my 5 Sony Xperia, never had a problem like this. Please help me..
2017-09-25 08:50 PM
Can you please try to turn off your phone, removing SD card and SIM card and restarting it again? If you feel your phone is working properly without SD or SIM card start inserting them back one by one to see if your phone start to act weird again.