Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-11-12 09:07 PM
After update to Oreo my XZ Premium (and my XZ1 Compact) sometimes (but not always) cannot reconnect to saved WiFi networks. Even if I go to WiFi settings and force it to connect via menu it still cannot connect. It connects smoothly after restart. Very annoying.
Another interesting bug is that sometimes it takes my phone quite a while to open address book. Restart cures this one too.
2017-11-13 06:59 AM
2017-11-13 07:32 AM
I actually never tried because I cannot afford running the phone in safe mode for a day or two. I understand it may be caused by third-party apps, however.
The very fact that it started with Oreo update in XZ Premium and it was the case with XZ1 Compact out of the box tells me there is something wrong with the OS.
Am I the only one having this issue?
2017-11-13 07:37 AM
My WiFi works perfectly, I own a Single SIM XZP. Do you have the Single or Dual SIM variant?
Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.
2017-11-30 08:08 PM
Having the problem too, tried everything, safe mode, network reset, deleting and recreating wifi connection. Every few hours wifi simply breaks, wont reconnect (and yes wifi is fine...
2017-11-30 08:11 PM
Only thing that fixes it is a reboot and then its fine but after a few hours same thing over and over. This is a bug, note Oreo on Google Pixel phones caused the same problem, just google it... Can someone in Sony please admit there is a bug and sort please ASAP
2017-12-01 01:57 AM
Would anyone with problems with their wifi connection constantly dropping please post here. Since Oreo updated having endless cases of wifi disconnecting and need to reboot phone to reconnect. All obvious stuff tried and Sony support no help just suggesting basic fixes none of which work. Oreo wifi problems seem to be bugging Pixel phones too but why on earth did Sony release 8 if it is so buggy?? And not test it properly????
Please post here if you are having problems!!