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2019-06-20 02:43 PM
Please feel free to do so👍as I know that there was another person with this Backup & Restore Stops At 50% & Stays Stuck There issue. As for the new issue concerning the pop-up message saying "Unable to complete previous operation due to low memory"😨😥 please could you help me with that too. You'll notice that I haven't added any message tags and/or associated products🤔 because (as you might already have guessed), I have barely any idea what I'm doing.😵 Thank you for your help, Jonas🙌🏽👍
2019-06-24 02:11 PM
Hi again @Belinda2014!
That sounds strange..
Could you try and go to Settings > Apps & notifications > Show all xx apps > 3 dots > Show system > Backup & restore > Storage > Clear data > OK.
I forgot to ask in my previous reply, are you doing the backup to an SD card, online account or USB drive?
2019-08-09 01:09 PM
is Google Photos the only option to automatically backup photos?
On my Samsung I used to have instant/automatically backups to Dropbox.
- I just got my xz2 compact a week ago, and want to make sure my pics are safe.
2019-08-12 04:00 PM
Hi @Kaybxl, welcome to our forum and congratulations on your new device!
The normal Album application does not have any backup feature, so Google Photos is a good alternative to have your photos safely stored on your Google account. I use the free storage option and the photos will be saved in slightly lower quality, but if you want to use the high quality option, that is also an option.
I'm not sure if the Dropbox application can backup certain folders automatically, but if you prefer using Dropbox, you can always download the application and have a look in the settings for the application.
I hope that helps and let me know if there is anything else!