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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Ring volume level problem

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Learner
Message 1 of 3
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Message 1 of 3

Ring volume level problem

Every time I charge my phone XZ1 the ring volume goes to zero. Why does this happen and what can I do to stop it. Thanks in advance.

2 REPLIES 2
Pioneer
Message 2 of 3
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Message 2 of 3

Re: Ring volume level problem

That's a difficult problem.

Anything else behaving strange?

Try a few things first:

Restart your phone and see what happens.

Restart your phone in safe mode and see what happens.

Goto the Support app and check if there are software problems.

If you have an SD card inserted, take it out and see what happens.

 

If nothing helps then push Vol-up and Power button for a long time, neglect all buzzing and keep pushing for a minute.

See what happens after a restart.

 

If that doesn't help I'm at a loss, because there is no indication.

Well, one more thing: an app you installed recently is causing problems.

 

Tell us more.


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Learner
Message 3 of 3
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Message 3 of 3

Re: Ring volume level problem

Thanks for your message and suggestions. I will follow your advice and report back. Hopefully I will have success otherwise I'm scrapping the phone. Regards.