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Physical buttons stop working in XZ1

Message 11 of 12
Message 11 of 12

Re: Physical buttons stop working in XZ1

I'm afraid sending back to Sony for repair, the only option as update broke my phone, shame on Sony. 

Glad today's update went OK. 


One time poster
Message 12 of 12
Message 12 of 12

Re: Physical buttons stop working in XZ1

Same here.  Fine few days after the update, but recently fingerprint and volume up button do not work at all.

I tried software repair and factory reset, give me nothing.

shame on Sony


now the only I can do is waiting for the next update and hope they will fix it, yet it will be months later