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Tips & Tricks

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Phone restarts during a call, when the Hotspot is in use!

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One time poster
Message 1 of 4
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Message 1 of 4

Phone restarts during a call, when the Hotspot is in use!

Hello, I do use Hotspot a lot, and when some one calls me at the same time, the phone restarts after 10-20 seconds when I star a conversation.

This happens all the time. 

Thanks. 

3 REPLIES 3
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Moderator
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Message 2 of 4

Re: Phone restarts during a call, when the Hotspot is in use!

@Karoli

 

That's a strange issue. Can you test if you can replicate the same scenario while your phone is rebooted into safe mode? This will disable all installed 3rd party apps. If the problem is resolved then one of your installed apps is causing this issue and you have to figure out which one.



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Learner
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Message 3 of 4

Re: Phone restarts during a call, when the Hotspot is in use!

same thing happened to me 

Inhabitant
Message 4 of 4
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Message 4 of 4

Re: Phone restarts during a call, when the Hotspot is in use!

Same here!

I need hotspot for my car's radio (runs Android 5.1) for traffic update and I frequently make phonecalls during driving. Phone is connected to radio via bluetooth.

The reboots are annoying, but not happening always. Sometimes I can talk 20 minutes without any problem.

What I found out:

- Turning off hotspot during a call leads top a reboot

- most reboots happened when exiting a tunnel, so it seems this happens during handover to other cell

Hope this is fixed in Oreo