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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Not able to make calls The phone shows that aeroplane mode is on!

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One time poster
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Not able to make calls The phone shows that aeroplane mode is on!

My ✈ mode is off but the phone shows tha the Aeroplane mode is on.. Done all the possible things but nothing happened 

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Adept
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Re: Not able to make calls The phone shows that aeroplane mode is on!

Have you tried a software repair? This can be done by connecting the Phone up to a the PC and run the Companion App via Sony then select software repair. Please note this will wipe your data so please ensure you back up your phone first. It could also be worth turning your phone into safe mode which can be done by the guide below.

 

https://talk.sonymobile.com/t5/FAQ/How-to-boot-your-phone-into-safe-mode/td-p/348008

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"Astronomy compels the soul to look upwards and leads us from this world to another" - Plato
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Sony Xperia Support
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Re: Not able to make calls The phone shows that aeroplane mode is on!

Hi @Mohit46, sorry to hear about this. Slightly frowning Face

If you have already tried restarting your phone, reinserting the SIM card and enabling and disabling the airplane mode, please follow the suggestions that @Thorgorn recommended.

Start with rebooting your phone in safe mode and see if there has been any change when you try to make a phone call. If there is no change, perform a software repair using Xperia Companion.

Do note that this will delete all data stored on the internal storage, so creating a backup using Xperia Companion is advised!

Let us know how it goes!


Official Sony Xperia Support Staff


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