account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Capture screenshot

One time poster
Message 1 of 2
Message 1 of 2

Capture screenshot

System show message 

"Taking screenshot isn't allowed by the app or your organozation"


How to sett

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Capture screenshot

Hi @Baby17,


Some apps do not allow you to take a screenshot when you have the app open. With what app is it that you are experiencing this? I recommend that you get in contact with the developer of the app in question to see if there is a way to disable this setting.


Keep me posted how it goes! Slightly smiling Face

Official Sony Xperia Support Staff

If you're new to our forums, make sure that you've read our Discussion guidelines.

To get in touch with your local support team, please visit our contact page.