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Connection to computer

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Message 1 of 2

Connection to computer

Cuando cobecto el cable al computador no lo reconoce sale no se oudo instalar dispositivo alguien nasmtiene ese error 

When I connect the cable to the computer, it does not recognize it, it is not possible to install a device, someone does not have that error

 

GT

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Sony Xperia Support
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Message 2 of 2

Re: Connection to computer

Hi @Edisonpolo,

 

This is an international community and your previous post has been translated in to English using Google Translate. Please keep all future posts in English so that other users may more easily understand you. Slightly smiling Face

 

I'm sorry to hear this. Slightly frowning Face When you connect your device to your computer do you get the option to decide what to do you the connection? Does your device charge? I would recommend that you try different USB ports on your computer as well as a different USB cable. Also if possible try connecting your device to a different computer and see if you still experience the same behavior.

 

Let me know how it goes! Slightly smiling Face


Official Sony Xperia Support Staff


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