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2016-05-31 03:36 PM
At the weekend my Stereo Bluetooth Headset SBH54 decided that it wouldn't output music to my headphones, but would only use the internal speaker.
Headphones were connected, as demonstrated by the fact that the radio option existed in the menu, but no amount of factory resetting/connecting/disconnecting would fix.
A day later it had magically fixed itself.
Today I went out for a run and 3 minutes my streaming podcast stopped coming out of the headphones and would only come out of the internal speaker.
Phone is a Xperia Z5 and phone software and Smart Connect are at the latest versions.
Has anyone else seen this?
Any ideas whether my hardware is broken or is this a firmware issue?
2016-05-31 03:50 PM
2016-05-31 04:44 PM
It's hard to say what could have caused this. If it does happen again you should contact your Local support team for more information on how to get your device sent to an authorised service center, as Tom3321 also suggested.
2016-06-16 08:25 PM
So the replacement unit worked for a week and then had the same problem.
This seems to be some sort of chronic firmware issue maybe?
In any case I'm giving up on this as it is totally unusable. What a shame