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2015-11-23 11:12 AM - edited 2015-11-23 11:17 AM
Start this thread for those who have this problem and press Sony to solve it.
Just got myself SBH54, to replace my 1 year old SBH52 which disconnect itself every now and then. Was hoping 54 will not have this issue.
Tested it today and UNFORTUNATELY this 54 also disconnected by itself. On my LTE Z4 tablet it shows it was connected but on the 54 itself, it was disconnected. When I opened the 54 app, it showed the 54 was disconnected. I tried to click on it to reconnect, nothing happened.
But Under Setting, Bluetooth, my 54 still showed it was connected. But the 54 was NOT CONNECTED at all!
Please Sony. Not again! Had this issue with 52 and now this?. Please address this issue! I thought this SBH52/54 is a very cool idea as I don't have to take out my tablet when I make/take calls. Now I have to turn on and off again to reconnect when I have calls. Not designed to be this way right Sony?
2015-11-23 11:30 AM
I have a SBH52 for more than a year now, never witnessed disconnection with my old Z1 and my current Z3 phones.
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2015-11-23 12:45 PM - edited 2015-11-23 12:46 PM
Interesting as I tested my sbh52 on my friend's z2 and no problems at all. I used it on my Z3 Tablet compact.
I have tried many resets, reinstall...etc. Wonder are there any settings I need to do? Now even my sbh52 randomly disconnects with my Z4 tablet.
I thought this SBH54 can solve this issue but still the same . Any magic settings?
2015-11-23 09:05 PM
2015-11-25 02:12 PM
Thanks for your tip. Tried the safe mode for both sbh52 and 54, no issues. When back to normal mode, disconnected randomly.
Now with SBH54, I tried and only activate Whatsapp. When messages came in, it just hanged and forced close the SBH54 app which then disconnected from my tablet. I reconnected it and when another message came it, the SBH54 did not notify me but remains connected.
Scratching head now.
2015-12-19 01:24 PM
See the inserted screenshoot in my earlier post.
App says SBH54 disconnected but the icon on top left shows SBH54 connected.
2015-12-19 01:35 PM
Another screenshot this time at the Bluetooth setting. Top left indicates SBH54 connected. App indicates SBH54 disconnected. Phone calls still comes through SBH54. But media and songs comes from tablet speakers. SBH54 indicates no media but Under it's setting the media is ticked.