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Head phones not Detected to My Laptop

One time poster
Message 1 of 2
Message 1 of 2

Head phones not Detected to My Laptop

Hello Folks,

I have the same problem with my laptop (Lenovo ThinkPad T420 ). The headphones model is Sony MDR-EX15LP. The headphone is detected, but the voice is not visible... can anyone suggest to solve this problem.


Thanks & Regards
Jonh Robet

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Head phones not Detected to My Laptop

Hi @JohnRobet, welcome to our community!

This specific headset is not something that we support at this forum as it is a Sony Electronics product and you will need to get in touch with their support on the link below. > Tap on "Electronics".

I hope that helps! Slightly smiling Face

Official Sony Xperia Support Staff

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