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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Head phones not Detected to My Laptop

One time poster
Message 1 of 2
Message 1 of 2

Head phones not Detected to My Laptop

Hello Folks,

I have the same problem with my laptop (Lenovo ThinkPad T420 ). The headphones model is Sony MDR-EX15LP. The headphone is detected, but the voice is not visible... can anyone suggest to solve this problem.


Thanks & Regards
Jonh Robet

Sony Xperia Support
Message 2 of 2
Message 2 of 2

Re: Head phones not Detected to My Laptop

Hi @JohnRobet, welcome to our community!

This specific headset is not something that we support at this forum as it is a Sony Electronics product and you will need to get in touch with their support on the link below. > Tap on "Electronics".

I hope that helps! Slightly smiling Face

Official Sony Xperia Support Staff

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