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Please help me about headphone problem

One time poster
Message 1 of 6
3,607 Views
Message 1 of 6

Please help me about headphone problem

My earphones were working well. 2 days ago I tried to use them but they didn't work and the sound heard from the speakers so what should I do please let me know if there's something that I can
5 REPLIES
One time poster
Message 2 of 6
3,573 Views
Message 2 of 6

Re: Please help me about headphone problem

Dear Sony
I am using skull candy headphone past six months am using this but today it is not supporting to my (Xperia M4 aqua dual) mobile.. Please help me for this problem and this problem repeating again& again..
One time poster
Message 3 of 6
3,242 Views
Message 3 of 6

Re: Please help me about headphone problem

Hello, I have the same problem too..

Everything was working great, been using my earphones all the time. All of a sudden it's not working anymore.

Tried everything, even called the Sony support service and even they couldn't figure out the problem.

The problem is not from the headphones jack because it never damaged and I noticed the problem started right after I did an software update to the new Android. Can someone please say how to solve this problem?! 

One time poster
Message 4 of 6
1,935 Views
Message 4 of 6

Re: Please help me about headphone problem

I have the same problem. Definitely not hardware problem because the issue only started after my phone returned from the Sony REPAIR store which fixed a faulty headphone jack, and my phone just won't recognise headphones!!? 

One time poster
Message 5 of 6
332 Views
Message 5 of 6

Re: Please help me about headphone problem

Hi did your issue resolved ...?am also facing same issue 


@selinerdogan01 wrote:
My earphones were working well. 2 days ago I tried to use them but they didn't work and the sound heard from the speakers so what should I do please let me know if there's something that I can

 

Highlighted
One time poster
Message 6 of 6
183 Views
Message 6 of 6

Re: Please help me about headphone problem

Not connecting to Bluetooth headset