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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

What's New does not work

Learner
Message 1 of 4
2,625 Views
Message 1 of 4

What's New does not work

Hello

This app is Don't work in my phone!
On my Xperia Z2 loading failed!
My country is iran

Please fix it

3 REPLIES 3
Sony Xperia Support
Message 2 of 4
2,621 Views
Message 2 of 4

Re: What's New does not work

Hi @sehs,

Try clearing data for the What's New app, Settings > Apps > All > What's New > Clear data, then try opening the app again.


If it still doesn't work, do you get any kind of error message when you try to open it?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Highlighted
Learner
Message 3 of 4
2,616 Views
Message 3 of 4

Re: What's New does not work

Hi @Christofer

Do not fixing with this things

When i using vpn apps whats new work!
Sony Xperia Support
Message 4 of 4
2,600 Views
Message 4 of 4

Re: What's New does not work

Is this when you are connected to the mobile data network, or does it also happen when you are connected to a Wi-Fi network?

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.