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No Updates

SOLVED
Apprentice
Message 1 of 13
5,660 Views
Message 1 of 13

No Updates

Hello, i have the problem that this app does not update any of my sony apps.
As a test i deactivated the sony camera app an directly activated it again.
Did the same with the whatsnew app short time before.

Now neither an update for camera nor for whats new app is shown. Do you have any suggestions to me to solve this issue?

Xperia Z5 Compact E5823 32.0.A.6.152
1 ACCEPTED SOLUTION

Accepted Solutions
Message 12 of 13
7,036 Views
Message 12 of 13

Re: No Updates

Hi uliwooly! i repaired the phone with PC Companion.
Now everything works fine.
Do not know if this behaviour of the app has something to do that I hided the update for Amazon.
Maybe it has something to do with de- and reactivating of the camera app.
Was a strange behaviour anyway and should be solved by PC Companion.

Thanks for your interest.

View solution in original post

12 REPLIES 12
Highlighted
Emperor
Message 2 of 13
5,638 Views
Message 2 of 13

Re: No Updates

@Dingoman15

 

Have you unlocked the bootloader? 

 

If you open the play store > my apps > what do you see?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 3 of 13
5,635 Views
Message 3 of 13

Re: No Updates

I have not unlocked the bootloader and even did not try to do so because of the DRM keys.

In playstore I see all my installed apps??
What else should I see there?
What has the Whats New App with the Playstore in common? Could you explain it to me?
Emperor
Message 4 of 13
5,632 Views
Message 4 of 13

Re: No Updates

@Dingoman15

 

Do you see any available update? 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 5 of 13
5,628 Views
Message 5 of 13

Re: No Updates

I did some updates today. They worked with no problems.
Emperor
Message 6 of 13
5,625 Views
Message 6 of 13

Re: No Updates

@Dingoman15

 

You could contact Sony Local support but most likely you have to wait, how long? I don't know but you will get the updates.




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 7 of 13
5,619 Views
Message 7 of 13

Re: No Updates

I got them before I deactivated the stock camera app to test a third party app (google camera and geak). After I uninstalled these apps I reactivated the sony camera and after that no update to camera 2.0 anymore...very curious...
But thanks for your replies.
Apprentice
Message 8 of 13
5,618 Views
Message 8 of 13

Re: No Updates

Ahh: contacted sony support three to four days before. Until now I got no answer.
Nice support site with till now NO support.
Emperor
Message 9 of 13
5,612 Views
Message 9 of 13

Re: No Updates

@Dingoman15

 

Did you called them?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 10 of 13
5,605 Views
Message 10 of 13

Re: No Updates

I mailed them to have it written down. But next week i will call them. Then I have time to do this in my holidays.