Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2014-08-11 11:04 PM - edited 2014-08-11 11:05 PM
2014-08-13 10:45 AM
we bought a z2 mobile from KSA, we used for only two days and once we tried to use it in the swimming pool of course after following all the instructions we discovered it stopped working!!!!!
the problem is that we are in Cairo so the guarantee is not covered the second problem is that when we took it to the sony agency, they said that the board is affected and it should be changed which is almost the whole machine price which is around 4000 to 5000 EGP!!! i could not believe that Sony could produce such a mobile with such problem . the company['s reputation is affected, this is cheating to sell a mobile with such manufacturing defects.
i hope you would be able to help us as this is our right as customers, let us know the details required to compensate us with a reasonable solution. I could not believe that I paid 5 K EGP to use a mobile for only two days!!!!
Please let me know what I should do … from my side I would alert everyone not to use Sony xperia instead of giving a positive feedback to people … I am shocked and disappointed !!! I need to alert people to not buy this machine and spend their money for not using its features and pay 5 K … I am thinking of using the social media and my friends networks to spread the message .
It is really frustrating !
thank you & best regards,
2014-08-16 11:23 AM
2014-08-19 07:57 PM
2014-08-20 05:43 PM
I have signed up to this forum as I have an urgent situation where I need to undelete or recover
a message conversation that I managed to delete by hitting a wrong button! Have spoken with my
network provider, and O2 who are both unable to help. I have watched a you tube demo of
recovering deleted sms from my phone but my pc will not pick up my phone!
CAN ANYONE HELP?!
2014-08-21 11:46 AM
2014-08-25 02:35 AM