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How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

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vpn
Visitor
Message 1 of 9
12,493 Views
Message 1 of 9

How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

I was trying to install a regional font in my android. After installing the application asked me to reboot. And after that it is stuck in an infinite reboot loop. I am unable to get the homescreen. Kindly help in this regard.

Thanks in advance.

1 ACCEPTED SOLUTION

Accepted Solutions
Demigod
Message 2 of 9
18,250 Views
Message 2 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

Hi there,

 

Remove the battery for a few minutes and then put it back in > Charge your battery for 1 hr > Repair/re-install the phone with Sony Update Service.

 

Sony Update Service

 

 

Cheers.

There is nothing impossible to him who will try.  A. t. G. (356BC - 323BC)

8 REPLIES 8
Demigod
Message 2 of 9
18,251 Views
Message 2 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

Hi there,

 

Remove the battery for a few minutes and then put it back in > Charge your battery for 1 hr > Repair/re-install the phone with Sony Update Service.

 

Sony Update Service

 

 

Cheers.

There is nothing impossible to him who will try.  A. t. G. (356BC - 323BC)

vpn
Visitor
Message 3 of 9
12,412 Views
Message 3 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

Thanks Alexrx for the reply.

Removed the battery. Then put it back. Charged for more than an hour. Installed the software. I'm  finding trouble in connecting to Sony Update Service. 

In the 'Select Product', there wasn't Sony Live With Walkman (WT19i), So had to choose nearest option (WT18i).

After connecting microusb and keep pressing HOME button, still it is not getting detected in the wizard. Could you please help?

 

Edit: Windows 8 is the operating system.

Forum Legend
Message 4 of 9
12,432 Views
Message 4 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

Hi and welcome to the community! Since you're new please be sure that you have checked out our Discussion guidelines.

 

When you are going to repair a Live with WALKMAN (WT19i) you should hold down the volume down(-) button and not the home button. You should be able to find Live with WALKMAN in the drop down list after you accept the license agreement and you see the instruction for this model.

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

vpn
Visitor
Message 5 of 9
12,426 Views
Message 5 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

I have installed the latest version. But not finding WT19i in the product list.

 

EDIT: Screenshot has been attached.Capture.PNG

Forum Legend
Message 6 of 9
12,351 Views
Message 6 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

It looks like you are using Windows 8.1 and in the moment of time all units are not compatible with this system. I suggest that you try with another computer with an older OS (Win 7 or earlier).

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.

Moderator
Message 7 of 9
12,409 Views
Message 7 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

You can also try this:run SUS in compatibility mode with windows 7.



Moderators are not affiliated with, or work for Sony Mobile, and their posts represent their own opinions and views. Click here to find out more about the different roles on the community.

vpn
Visitor
Message 8 of 9
12,404 Views
Message 8 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

I followed the above steps. Just for the benift of people having similar issues, please keep a habit of taking regular backup of all your data. By the above steps, ICS was re-installed. Yes it worked!! Thanks a lot. Slightly smiling Face

Forum Legend
Message 9 of 9
12,322 Views
Message 9 of 9

Re: How to resolve infinite restart loop in Sony Ericsson Live with walkman (WT19i)

Nice to hear that your issue have been solved. Slightly smiling Face

sony_sign_logo.png - Official Sony Xperia Support Staff


If you're new to our forums make sure that you have read our Discussion guidelines.
If you want to get in touch with the local support team for your country please visit our contact page.