account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

XZ1 video app stutters

Sage
Message 1 of 3
1,420 Views
Message 1 of 3

XZ1 video app stutters

The video application stutters when watching video in .mp4 or .mkv. VLC works fine, so it's a video app problem.

 

I would report to local support but, probably, they would suggest me to perform a repair: because this is a one week old phone it's out of question loosing an evening to restore all the stuff just because routine mail replies.

 

Would the Sony's programmers following this forum check it out, please?

2 REPLIES 2
Sage
Message 2 of 3
1,274 Views
Message 2 of 3

Re: XZ1 video app stutters

After the last update still stutters.
I wrote to the support.

shs
Adviser
Message 3 of 3
1,232 Views
Message 3 of 3

Re: XZ1 video app stutters

This problem there are is many Xperia smartphone in android 7+ 

I have XZ Premium and this problem not fixed in newest software update!!!!

Please fixing this problem!