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2017-05-18 04:41 PM
Hi @John_boy, sorry to hear about this.
Could you please make sure that you have updated your device to the latest available software version? You can do this in Settings > About phone > Software update. If there is an update available it will let you install it here.
If your device already is updated to the latest available software version, could let me know what the build number is (Settings > About phone > Build number)?
2017-05-19 04:23 PM
Thanks! So videos that you have recorded before and after can be edited, is this correct?