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Cannot play videos after update

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One time poster
Posts: 1
Registered: 2 weeks ago

Cannot play videos after update

[ Edited ]

After new system update some of videos are playing with stop....

Sony Xperia Support
Posts: 1,346
Registered: ‎2016-05-19

Re: Cannot play videos after update

[ Edited ]

Hi @Susang2,

 

Welcome to the community!

 

I'm sorry to hear that you're having trouble after the update. 

 

Do you mean that your videos stop while watching them? If so, what application are you using to play your videos? 

 

Are you experiencing the same behaviour if you reboot your phone to safe mode? That way we can rule out this being caused by one of your downloaded apps.

 

Keep me posted!

sony_sign_logo.png - Official Sony Xperia Support Staff


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