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TrackID cannot idenify any track from album

One time poster
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Message 1 of 2

TrackID cannot idenify any track from album

Hello,

TrackID cannot idenify any track from album that represented in Gracenote database. TrackID app works fine and identifying other music. Gracenote support recommended to contact Sony for this. I not found any contact of TrackID content team.

Album on iTunes: https://itunes.apple.com/album/more-zabytyh/id1093715933

Album on Google Play: https://play.google.com/store/music/album?id=Bee7mub6a4edpfzrlk7rr6mq52i

1 REPLY 1
Forum Legend
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Message 2 of 2

Re: TrackID cannot idenify any track from album

try to clear data of trackID. settings>apps>trackID > clear data.

 

restart your device. make sure you have the latest udpates


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