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Sony SmartBand Talk - Unable to use TrackID from SWR30 app window-tab

Adept
Message 1 of 4
4,300 Views
Message 1 of 4

Sony SmartBand Talk - Unable to use TrackID from SWR30 app window-tab

Cant see TrackID app window in SWR30 which i added and was using finely. Now all of a sudden it disappeared from my apps window-tabs. Also not able to add it again though it appears in my apps unable to select and add into my apps.

Though having Updated Apps tried all options like clear cache, uninstall-reinstall, restart devices, every possible common troubleshooting outcome nothing worked and not able to use trackID from SWR30.

3 REPLIES 3
Enthusiast
Message 2 of 4
4,282 Views
Message 2 of 4

Re: Sony SmartBand Talk - Unable to use TrackID from SWR30 app window-tab

I've been experiencing the same problem too. It's been a while since this bug happened and since it wasn't a huge deal for me, I didn't mention it. Glad to know that I'm not the only one facing this issue tho. This shld be fixable via a software update. Hopefully the devs read this and fix the bug.

Highlighted
Adept
Message 3 of 4
3,976 Views
Message 3 of 4

Re: Sony SmartBand Talk - Unable to use TrackID from SWR30 app window-tab

Yet no updates or solution to why TrackID can't be added into SWR30 and so unable to use it via SmartBandTalk.

Enthusiast
Message 4 of 4
3,970 Views
Message 4 of 4

Re: Sony SmartBand Talk - Unable to use TrackID from SWR30 app window-tab

I've recently joined TrackID's Beta Test Community and from what I know, they removed support for all wearables due to low usage.