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Tips & Tricks

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Complete Removal of Trackid

One time poster
Message 1 of 6
3,453 Views
Message 1 of 6

Complete Removal of Trackid

Will Sony be releading Android OS update to allow deletion of app.  A final update that removes all operations and leaves minimal footprint would be appreciated 

5 REPLIES 5
Sony Xperia Support
Message 2 of 6
3,422 Views
Message 2 of 6

Re: Complete Removal of Trackid

Hi @Sebastiantribble,

 

You should be able to uninstall TrackID, to do so go to; Settings > Apps(All) > TrackID > Uninstall.

 

If you can't do this I would like to know what Xperia model and Android version you are currently using, you can see this if you go to: Settings > About phone.

 


Official Sony Xperia Support Staff


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Apprentice
Message 3 of 6
3,155 Views
Message 3 of 6

Re: Complete Removal of Trackid

TrackID Still showing in software updates and What's New app.

 

When will sony officially remove it.

One time poster
Message 4 of 6
3,146 Views
Message 4 of 6

Re: Complete Removal of Trackid

For example i have track id pre-installed and i only can disable the app. But i want to delete it for good. And in google store or what new is still there. Screenshot_20170917-122346.pngIn settings - > apps

 

Screenshot_20170917-122401.pngIt shows that it can only be disabled

 

Apprentice
Message 5 of 6
3,060 Views
Message 5 of 6

Re: Complete Removal of Trackid

The app been removed from update sections from "software updates" and "whats new" apps but as it is pre-loaded it might be officially removed with next system update releases.

One time poster
Message 6 of 6
2,597 Views
Message 6 of 6

Re: Complete Removal of Trackid

Model number: E5633

Android version: 6