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Mobile World Congress 2019

Sonys Press conference from MWC took place end of February
If you missed it you can watch it here.
Please join the discussion here and share your thoughts on what was anounced here. MWC 2019 discussion.

Complete Removal of Trackid

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One time poster
Message 1 of 6
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Message 1 of 6

Complete Removal of Trackid

Will Sony be releading Android OS update to allow deletion of app.  A final update that removes all operations and leaves minimal footprint would be appreciated 

5 REPLIES 5
Sony Xperia Support
Message 2 of 6
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Message 2 of 6

Re: Complete Removal of Trackid

Hi @Sebastiantribble,

 

You should be able to uninstall TrackID, to do so go to; Settings > Apps(All) > TrackID > Uninstall.

 

If you can't do this I would like to know what Xperia model and Android version you are currently using, you can see this if you go to: Settings > About phone.

 


Official Sony Xperia Support Staff


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Apprentice
Message 3 of 6
2,030 Views
Message 3 of 6

Re: Complete Removal of Trackid

TrackID Still showing in software updates and What's New app.

 

When will sony officially remove it.

One time poster
Message 4 of 6
2,021 Views
Message 4 of 6

Re: Complete Removal of Trackid

For example i have track id pre-installed and i only can disable the app. But i want to delete it for good. And in google store or what new is still there. Screenshot_20170917-122346.pngIn settings - > apps

 

Screenshot_20170917-122401.pngIt shows that it can only be disabled

 

Apprentice
Message 5 of 6
1,935 Views
Message 5 of 6

Re: Complete Removal of Trackid

The app been removed from update sections from "software updates" and "whats new" apps but as it is pre-loaded it might be officially removed with next system update releases.

One time poster
Message 6 of 6
1,472 Views
Message 6 of 6

Re: Complete Removal of Trackid

Model number: E5633

Android version: 6