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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

After update Support app, battery is discharging very fast the phone is very hot

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Apprentice
Message 1 of 7
4,325 Views
Message 1 of 7

After update Support app, battery is discharging very fast the phone is very hot

After today's update Support app (system update) on my xperia z2, battery is discharging very fast, the phone is very hot. I lost 40% during 1 hour. No calls, no other actyvity. Do anybody has the similar troubles?
Thank everyboby in advance!
6 REPLIES 6
Emperor
Message 2 of 7
4,299 Views
Message 2 of 7

Re: After update Support app, battery is discharging very fast the phone is very hot

@well1975

 

Reinstall the latest update with XC, it will smooth things out

 

Xperia Companion (XC)

 

 

Software Repair Guide

 

 

Alternatives on How to backup Xperias

 

http://talk.sonymobile.com/thread/36355

 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 3 of 7
4,290 Views
Message 3 of 7

Re: After update Support app, battery is discharging very fast the phone is very hot

Thank you. I will try.
Emperor
Message 4 of 7
4,274 Views
Message 4 of 7

Re: After update Support app, battery is discharging very fast the phone is very hot

Keep us updated



"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Apprentice
Message 5 of 7
4,250 Views
Message 5 of 7

Re: After update Support app, battery is discharging very fast the phone is very hot

First off all, I rebooted device 3 times, also I reseted google play services to the factory versions. Currently, everithing is ok. I will keep in touch and update if situation repeated.
One time poster
Message 6 of 7
3,350 Views
Message 6 of 7

Re: After update Support app, battery is discharging very fast the phone is very hot

I have same problem.. my xperia z..the phone is very hot..and first discharging...
Scavenger Hunt Winner
Message 7 of 7
3,019 Views
Message 7 of 7

Re: After update Support app, battery is discharging very fast the phone is very hot


@9362141khan wrote:
I have same problem.. my xperia z..the phone is very hot..and first discharging...

Go to Apps in Settings, and clear the data and cache for Google Play Services, see what happens after 24 hours... or less

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