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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Xperia care support app problem

Adept
Message 1 of 10
6,642 Views
Message 1 of 10

Xperia care support app problem

I can't find my device..few days ago my device shown here and i check for Update...After few days my device modell and name not showing and I can't find my device

9 REPLIES 9
Forum Legend
Message 2 of 10
6,598 Views
Message 2 of 10

Re: Xperia care support app problem

if the device is still connected to the internet and is still on. you can try to locate it using My xperia. or with google android device manager..

 

however if not conneted or turned off, you might be out of luck. since the phone can't be located


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Learn to take care and troubleshoot your Device here:
Xperia Support by Sony: https://support.sonymobile.com/global-en/
Adept
Message 3 of 10
6,561 Views
Message 3 of 10

Re: Xperia care support app problem

Yes my Device still connected to the internet and is still on.

 

 

And Still Not working Xperia care support app

One time poster
Message 4 of 10
5,769 Views
Message 4 of 10

Xperia care support app problem

Hi,
It seems that I after having updated my Sony Xperia Z5 Compact phone, simply cannot get it to function properly.
While I try to send or update photos or acces my Apps, it constantly asks me for screen overlay permissions.
Do I really have to run the factory settings ... loosing all data?
Sincerely,
Martin

One time poster
Message 5 of 10
5,741 Views
Message 5 of 10

Re: Xperia care support app problem

I have Xperia C5 ultra,
It is updating applications like music, what's new and even software, however it's showing on my screen " installing "... It's been like that for couple of months now I think.
Can anyone tell me what's going on with it?
One time poster
Message 6 of 10
5,396 Views
Message 6 of 10

Re: Xperia care support app problem

Did u get those solution..i face the same thing here
Highlighted
Visitor
Message 7 of 10
2,906 Views
Message 7 of 10

Re: Xperia care support app problem

It's been like that for couple of months now I think.

Learner
Message 8 of 10
1,459 Views
Message 8 of 10

Re: Xperia care support app problem

Before my sony xperia xz premium keep restarting 

But now is OK 

Now the volume up is not working and the power button is also having a problem 

 

Learner
Message 9 of 10
1,457 Views
Message 9 of 10

Re: Xperia care support app problem

There is no update on my sony xperia xz premium 

The finger print is not working 

One time poster
Message 10 of 10
1,408 Views
Message 10 of 10

Re: Xperia care support app problem

Can't update phone been nothing but problems since I got it