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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Support App Update Won't Install

SOLVED
Emperor
Message 11 of 22
2,911 Views
Message 11 of 22

Re: Support App Update Won't Install

I thought you said that you get an update notification?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 12 of 22
2,910 Views
Message 12 of 22

Re: Support App Update Won't Install

I get a system notification that just says could not install but no other detailed information other than that

Emperor
Message 13 of 22
2,908 Views
Message 13 of 22

Re: Support App Update Won't Install

whenever you see it, take a screenshot and post it here 




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

Adviser
Message 14 of 22
2,893 Views
Message 14 of 22

Re: Support App Update Won't Install

DSC_0374.JPG

One time poster
Message 15 of 22
2,817 Views
Message 15 of 22

Re: Support App Update Won't Install

I have the same problem what should I do? Although I tried restarting the phone...
Highlighted
One time poster
Message 16 of 22
2,768 Views
Message 16 of 22

Re: Support App Update Won't Install

We Got problem, hey sony..
Can u hear me???
Adviser
Message 17 of 22
7,411 Views
Message 17 of 22

Re: Support App Update Won't Install

Latest software update has resolved the issue

Learner
Message 18 of 22
1,789 Views
Message 18 of 22

Re: Support App Update Won't Install

Experia device don't update to online 

z59
One time poster
Message 19 of 22
1,725 Views
Message 19 of 22

Re: Support App Update Won't Install

Device forum software Update on my device Sony Xperia C6603 from online 

One time poster
Message 20 of 22
1,675 Views
Message 20 of 22

Re: Support App Update Won't Install

Hello I get a publicity of the brand of this smartphone Xperia x xa ultra and every time I remove it I disappear the icons that I put in the home screen, I lower the volume of sound, it makes a series of configurations and I do not understand Because I can not send you a photo because if I capture it when I open it it gives me error