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Sony Mobile Communications
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2014-03-02 01:58 PM
2014-03-02 01:58 PM
2014-03-12 07:44 AM
2014-03-12 07:44 AM
echo_steve but You are still lucky, You have an update already. I ain't had an update to 4.3 for my JP version of Xperia tablet. Looks like I have to wait further =(
2014-03-12 11:40 AM
2014-03-12 11:40 AM
2014-03-14 06:55 PM
2014-03-14 06:55 PM
2014-03-15 02:16 PM
2014-03-15 02:16 PM
I got the same problem with my Xperia ZR now i can't use my wifi or i can't use my smartwatch 2
and if i don't use my wifi i go over my data limit, and if i don't use my smartwatch 2 it will be a waste of money!! so is there a fix yet cuz i readed somewhere that there would be a fix in a few weeks and that fix isn't here yet!!
2014-03-15 02:25 PM
2014-03-15 02:25 PM
well i dont know if this is software problem. i was pissed abot my ZR so returned it asking for a refund.tharn bought a z1 compact thinking sony would not use same h/w software for a newer model seeing all these problems.Am i mistaken after spending $600 to sony Z1 compact has the same issue.Shame on me for trusting /belieing sony ...got it from singapore ind for warrenty have to go/ship pack and i dont think its worh cz my zr was replaced 3 times ..same problem was thare every time..
2014-03-16 05:54 AM
2014-03-18 01:37 PM
2014-03-18 01:37 PM
It still amazes me that after this much time (4 months) and 14 full pages of people with the exact same issue that each and every time I contact Sony about this issue they act like it's the first time they've ever heard about it and that the problem is unique to me.
"We recommend a software repair as this will fix the problem"
Wake up Sony!! A software repair won't fix the problem and you'd know that if you paid attention to your paying customers. They refuse to acknowledge a problem even exists so I guess I can't really hold my breath for a solution to be coming around. I guess Sony is now adopting the motto "If it's broke, don't fix it"
I will be contacting Sony sales team tonight to ask for a full refund on my SmartWatch2 which has been completely useless for 2 months now. Maybe if everyone starts asking for their money back for the devices that don't work Sony will wake up and realize there is a serious issue. Most likely not though as everyone there seems to be hiding out under rocks.
2014-03-18 03:12 PM
2014-03-18 03:12 PM
Well, good luck with that very important phone call that you are making tonight
to be honest after spending copious amounts of money to and fro to Sony whilst my Xperia Z was being Mutalated
for around three months, having lots of text conversations using there Online Chat support,
And getting nowhere at all.
I have come to this conclusion
absolutely loved My Xperia Z, and thought my SW2 was great, just to have lots of info at hand or should that be Wrist!
instead of pulling your phone from your pocket was great.
But you know i took it out the drawer Yesterday after over two months of Non Use, due to Sony's Inadequacy or if you like inability to present a software Fix for the majority of users who unknowingly upgraded the phones software thru Sony's official
update service,,, and at the same time rendering their SW2 useless for all intents and purposes
And after putting it on my wrist the novelty factor has gone, I actualy dont give a Damm about the SW2 anymore
they Sony have killed off any admiration i once had for the watch and to a certain extent the Xperia Z
It still doesn't work, still has the same problems
I paid over £130 for my SW2.
They made it feel cheap by giving them away with the purchase of a new Sony phone
And more to the point newer Smartwatches are or will be appearing in the marketplace soon
the SW2 that is in your cupboard or drawer will soon be obsolete without really ever being on your wrist...
I suspect you guys will have to wait for KitKat.
as i believe the latest upgrade .101
Which has been available for several weeks in a few Countrys and seemed to fix the SW2 issues suffers serious battery problems
Will Sony be putting all there resources into KitKat Which has been promised for the Xperia Z
rather than Fixing software related issues in JB which has a limited life span on the Xperia Z
Seems logical to me?
Just a rant...
Keep the Faith and good luck to All...
2014-03-18 05:47 PM
2014-03-18 05:47 PM
Today - without any prior updates or other changes - my phone suddently connected to my wifi again! I have noe idea what was wrong for the past months, but hoping it'll work from now on!