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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

some applications not working

One time poster
Message 1 of 5
1,549 Views
Message 1 of 5

some applications not working

In my ph some applications are not working but running smoothly in other phones
4 REPLIES 4
Genius
Message 2 of 5
1,533 Views
Message 2 of 5

Re: some applications not working

Hi @Dhananjaysingh

 

They are third party apps ? Can you please name some apps you are having issues ? I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Emperor
Message 3 of 5
1,518 Views
Message 3 of 5

Re: some applications not working

@Dhananjaysingh

 

You should contact the app developers regarding any bugs, lag, issues, also which phone do you have, android version and which apps are causing this problem?




"I'd rather be hated for who I am, than loved for who I am not." Kurt Cobain (1967-1994)

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Genius
Message 4 of 5
1,503 Views
Message 4 of 5

Re: some applications not working

Hi Dhananjaysingh, welcome to the community!

 

Boot the phone in Safe Mode to see if the issues are experienced then. This allows us to figure out whether it is a third party app issue or a software issue. To boot your phone in safe mode press the power key until the Power Off message appears > hold your finger on Power Off for 2-3 seconds until 'Reboot to safe mode?' appears > tap OK. To exit Safe Mode just power the phone off & then on normally. Let us know how it goes. 

sony_sign_logo.png - Official Sony Xperia Support Staff


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Message 5 of 5
1,356 Views
Message 5 of 5

Re: some applications not working

Try to update your app. Sometimes, it is because of the compatibility.