account arrowhead-down arrowhead-up mobile-menu search sm-bold-x x-skinny-rounded x-skinny arrowhead-right social-facebook social-googleplus social-instagram social-linkedin social-pinterest social-qzone social-renren social-tencent social-twitter social-vkontakt social-weibo social-youku social-youtube

Please help us improve our website

Take our customer survey to evaluate your visit.

It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.

cancel
Showing results for 
Search instead for 
Did you mean: 
Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

pc companion error 13

SOLVED
Highlighted
Apprentice
Message 41 of 81
1,356 Views
Message 41 of 81

Re: pc companion error 13

Same here, and allowing apps through the windows 10 firewall and turning it off etc etc doesn't work.

Very frustrating.

 

Error 13.

All I'm being told is I should wait a few hours-that was yesterday-and again today 24-48 hours.

 

 

Highlighted
One time poster
Message 42 of 81
1,340 Views
Message 42 of 81

Re: pc companion error 13

I have the same error 13 (((((((( windows 10 64bit

Highlighted
One time poster
Message 43 of 81
1,332 Views
Message 43 of 81

Re: pc companion error 13

Same here, plz fix it...

Highlighted
Genius
Message 44 of 81
719 Views
Message 44 of 81

Re: How to reset my Z1?

Hi @Duffnut @promartin

 

Does the computer where PC Companion is installed running Windows 10 ?

 

I'm at disposal for any question.

 

Best Regards,

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Highlighted
Learner
Message 45 of 81
713 Views
Message 45 of 81

Re: How to reset my Z1?

Yes, I'm running Windows 10.

 

afraid I reinstalled the companion and the the engine many times. With and with firewalls anti virus on and off and all combinations there of.

Highlighted
Learner
Message 46 of 81
1,220 Views
Message 46 of 81

Re: pc companion error 13

Error 13  - Sony, please solve this problem (Win 10 x64, Z3TC fw: .546). Т_Т

Highlighted
Genius
Message 47 of 81
711 Views
Message 47 of 81

Re: How to reset my Z1?

Hi @Duffnut

 

Take a look at this link, this issue has just been reported by many other users:

 

http://talk.sonymobile.com/t5/Software-Updates/pc-companion-error-13/m-p/1040271/highlight/true#M263...

 

I'm at disposal for any question.

 

Best Regards,

 

 

 

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Highlighted
One time poster
Message 48 of 81
1,542 Views
Message 48 of 81

Re: pc companion error 13

same problem,Z3 Compact and Win 10 64bit , but when I try to make updates via cell phone, said it was update,but is not update

Inhabitant
Message 49 of 81
1,491 Views
Message 49 of 81

Re: pc companion error 13

Same here, tried on two machines with W10Pro x64 and both give same error 13 when trying to update my Z3C

Highlighted
One time poster
Message 50 of 81
1,445 Views
Message 50 of 81

Re: pc companion error 13

win 10 x64, same here, error 13.

i 've installed on my old laptop with XP Home - no error, trying to flash Z Ultra (6833)