Take our customer survey to evaluate your visit.
It should only take a few minutes to answer five quick questions. Just click the Launch survey button at the end of your visit to begin.
2017-03-26 09:00 AM
How to remove 7.0 rom and install Marshmeollow in xperia xz. Becouse its running very good in marshmellow.
And if we can so please suggest me that how can do it and where to finde rom marsmellow.
Is it right in under worrenty .
2017-03-26 09:17 AM
2017-03-26 09:40 AM
First problam camera is very grenny its not heppened in android 6 and secund its very hanging problam this problam also not with android 6.
I was bought this phone for only camera all is when is running in android 6
2017-04-13 12:23 AM
I keep receiving from Sony in my mail and in my smartphone messages to upgrade to the brand new Android 7 version.
I use my phone with several common applications (whatsapp, uber, twitter, mail, fb, car2go, spanish lottery, etc...) and wonder if there is any place (official or unofficial) where I can check app compatibility information (of commonly used apps) before I do the upgrade.
I also asked via sony local online Chat support for information on if it is possible to revert back to Android 6 my smartphone if for one or other reason I need functionalities that are still not available in brand new android nougat for my Xperia Z5 premium. They directed me to this forum telling me that "we don't have access to this info from here".
Is it possible to revert back a software upgrade from Android 7 to Android 6 in a supported and official way?
If yes, How? Where can I get an official procedure or documentation on how to do it step by step?
Thanks in advance for any pointer or help someone may provide.
2017-04-19 06:54 PM
Hello, I upgrade my phone to android 7.0 and unfortunatly, I can't play in Multyplayer in minecraft and this à problem for my channel, so, can I downgrade to android 6.0.1 and How ?
Thanks ro reply me...
2017-05-24 10:45 AM - last edited on 2017-05-24 02:36 PM by alexdon
messed up my phonebook as well. also my heaphone jack isnt working.
thought the new update will fix mobile data inconsistensies but still no.
Sony is turning up to be up mobile manufacturer. I prefer my old LG phone
2017-06-02 05:22 PM
Hi, welcome to the community.
I´m afraid that downgrade with Xperia Companion it´s not possible :/
What software version do you have on Z5?
The problems only happens on camera? Did you try clear camera cache?
Did you try a software repare, using Xperia Companion?
2017-06-09 05:03 AM