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New update 18/11/18

Rookie
Message 1 of 5
291 Views
Message 1 of 5

New update 18/11/18

Hi, 

Can anybody help, I received the notification for system update yesterday so proceeded to update. 

 

When the update completed, I put my pin in as normal after a restart but it's saying that my pin is incorrect.

 

Help

4 REPLIES
One time poster
Message 2 of 5
286 Views
Message 2 of 5

Re: New update 18/11/18

Also having exact same problem. annoying. I can't even unlock my phone.!!!!! And keeps saying something about sytem ui not responding. Does anybody know how to sort it out??? SONY!!?????

One time poster
Message 3 of 5
228 Views
Message 3 of 5

Re: New update 18/11/18

Having the same problem, post update phone says my pin number is incorrect.  Its not!  How do I access my phone Sony?

Rookie
Message 4 of 5
224 Views
Message 4 of 5

Re: New update 18/11/18

Hi, 

 

I have managed to fix mine, I had to install Xperia companion on to my laptop and do a software repair. It was a pain as I had to install all apps etc once completed but I can use my phone now. 

Highlighted
Visitor
Message 5 of 5
95 Views
Message 5 of 5

Re: New update 18/11/18

Reset your PIN. It will take some time. But It can be change.

 

Thankyou