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Tips & Tricks

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Cant update my xperia x

SOLVED
Learner
Message 1 of 12
3,203 Views
Message 1 of 12

Cant update my xperia x

Hello... Before this.. My xperia x was at android oreo.  Then i had problem.. So i had my phone repaired and format it.. After that, until now.. I still did not get automatic update and im stuck at android marshmallow.. Someone please help me with this.. 

1 ACCEPTED SOLUTION

Accepted Solutions
Pioneer
Message 10 of 12
3,715 Views
Message 10 of 12

Re: Cant update my xperia x

This is an older guide, but really straightforward :

https://goo.gl/VMdw2n

 

Do visit XDA, if there are any quirks in flashing, I know I had to rename a file for flashing different fw version on Oreo.

 

These fws probably have .fsc included :

https://goo.gl/t2RaD5

 

If not, this one has it for sure :

https://goo.gl/xZJwV2

 

 

 

 

 

View solution in original post

11 REPLIES 11
Moderator
Message 2 of 12
3,195 Views
Message 2 of 12

Re: Cant update my xperia x

@Nurilman

How was your phone formatted? Did you use Xperia Companion to perform a software repair or did you use a 3rd party software to flash a firmware? Did you unlock your bootloader at any point?



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Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Learner
Message 3 of 12
3,192 Views
Message 3 of 12

Re: Cant update my xperia x

Yup.. I use the xperia companion to repair the software.. But then, this problemm appeared.. Not even a single update even nougat

Moderator
Message 4 of 12
3,190 Views
Message 4 of 12

Re: Cant update my xperia x

@Nurilman

Dial the code *#*#7378423#*#* the tap on "Software info", then find your "customization version" and reply it to me please.



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Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Learner
Message 5 of 12
3,187 Views
Message 5 of 12

Re: Cant update my xperia x

My customization version is 1304-5671-R1A

Moderator
Message 6 of 12
3,185 Views
Message 6 of 12

Re: Cant update my xperia x

@Nurilman

The customization version belongs to "Service Exchange Unit" which will receive limited updates. This hints to a refurbished device mostly. Did you buy the phone as new?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

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Learner
Message 7 of 12
3,182 Views
Message 7 of 12

Re: Cant update my xperia x

Yes i bought this phone as new.. I dont have this kind of problem before repair the phone... And what im gonna do? Is there any solution about this?  Or taking the phone to the Sony center? 

Highlighted
Moderator
Message 8 of 12
3,179 Views
Message 8 of 12

Re: Cant update my xperia x

@Nurilman

You can flash another firmware using software called Flashtool, it's a bit advanced process but you can easily find detailed guides online on how to do it.



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Learner
Message 9 of 12
3,177 Views
Message 9 of 12

Re: Cant update my xperia x

I already download and install the flashtool.. But it seems ther is no option for xperia x than i can choose.. I've seen the video online and it seems that the tutorials are for other xperia.. I already download the ftf file and i do not know how to use the flashtool app to flash the firmware

Pioneer
Message 10 of 12
3,716 Views
Message 10 of 12

Re: Cant update my xperia x

This is an older guide, but really straightforward :

https://goo.gl/VMdw2n

 

Do visit XDA, if there are any quirks in flashing, I know I had to rename a file for flashing different fw version on Oreo.

 

These fws probably have .fsc included :

https://goo.gl/t2RaD5

 

If not, this one has it for sure :

https://goo.gl/xZJwV2

 

 

 

 

 

View solution in original post