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Hello, I've looked at the software region. The situation cleared up. His phone comes from Italia and my from Poland CE1. I did not know that there are such software differences. It's been almost three weeks, the difference between the update. Well, thank you, Jonas
Still waiting on the update from oreo 8.0.0 to Android Pie 9.0.0
I've heard other phone operators are receiving this update but not from Virgin Mobile.
Phone is Xperia XA2 H3113
The last software update i have received is the security patch of October please any help to solve this problem I tried software repair by the pc and it download the same rom