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2019-01-17 10:53 AM
I live in Taiwan.
My smartphone xz2 hasn't gotten system upgrade since September 1st.
Does any one know why or meet same problem?
2019-01-17 10:59 AM
Updates availability depends on a specific characteristic of your device called "customization version". You can check this version by dialling the code *#*#7378423#*#* the tap on "Software info", then check what's the latest update released for your customization version on Xpericheck.com
Also, try to check for updates via Xperia Companion.
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2019-01-17 04:24 PM
Just updated my girlfriends xperia xz1 premium. Apart from back-light lssue which was fixed by cache reset on app, data reset not needed , no issues and looking smooth. Weather app is fine. Will report back later any issues
2019-01-19 04:29 AM
the R1 plus was launched by the end of 2017.this is one of a very new and famous version of xperia.so a pie update would be great for us users and also the sales will boost up if it is upgradable to pie.so please make a pie update for us.PLEASE
2019-01-19 12:49 PM
It's mid-January 2019, my customized UK version of XZ1 Compact is still on Oreo with Sept 2018 security patches and there's been no word from Sony (or anyone else for that matter) about what's going on. Have support and updates been abandoned for certain regions of this phone? I never thought I'd think about buying another brand but dropping support for certain unlocked versions of the XZ1 Compact and leaving customers completely in the dark is a giant middle finger to loyal fans and customers.
What's the deal? Anyone know what's happening?
2019-01-19 03:11 PM
I've also got an unlocked UK model and have been having the same thoughts so emailed Sony support. Below is their (non) reply.
Thank you for contacting the Xperia support by Sony contact centre.
In regards to your query about when you will receive the updates for android 9.0, please note that software updates are released at different times depending on the operator, market, region or country. Therefore, we cannot give you an exact date for when a specific update will be available for your device. In addition, network operators and specific markets may choose not to avail of the updates for specific models.
We hope this information helps.