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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
Read more and discuss the app here.

Android Pie 9 When are we getting it? Which Xperias will be updated?

SOLVED
Visitor
Message 371 of 700
753 Views
Message 371 of 700

Xz1 compact update to android 9

Hi everybody, I just bought an xz1 compact from a website, clicksmart.it.

The phone arrived this morning, all Perfect, exept the absence of the headphones. Bug the real problem is that the software is still Android 8.0! I checked everywere, even with the imei, but i can't receive the update. Anyone else in my situation?

 

PS: sorry for my English! 

Highlighted
Adept
Message 372 of 700
744 Views
Message 372 of 700

Re: Xz1 compact update to android 9

Hey! Many others experience this problem. It seems to be because of regional or vendor software locks. I have the "global firmware" and receive updates super quickly after roll out, but people with a German or Vodafone software seem to be stuck on Android 8.0 or 8.1. However Oreo (especially the final version of 8.1) is pretty good and guarantees an exceptional battery life (especially with max Stamina mode) in contrast to Pie (9). 

Visitor
Message 373 of 700
741 Views
Message 373 of 700

Re: Xz1 compact update to android 9

Thank you! But, this kind of devides with regional block have any hope to receive the upgrade in future? 

Rookie
Message 374 of 700
721 Views
Message 374 of 700

Xperia XZ1 and Android Pie

My Xperia didn't receive update from Octomber. I did not get Android Pie, no Security Update for November, no Security Update for December.

Practically I don't have Support on a device that has 1 year on market.

Learner
Message 375 of 700
716 Views
Message 375 of 700

Re: Xperia XZ1 and Android Pie

same for me!

One time poster
Message 376 of 700
703 Views
Message 376 of 700

Re: Xperia XZ1 and Android Pie

Same

Rookie
Message 377 of 700
699 Views
Message 377 of 700

Re: Xperia XZ1 and Android Pie

Do you know some kind of Customer Protection policy?

Rookie
Message 378 of 700
476 Views
Message 378 of 700

questions

Will Xperia X F5122 get a OS Android Pie upgrade?

Pioneer
Message 379 of 700
680 Views
Message 379 of 700

Re: Xperia XZ1 and Android Pie

@jajaha, @Gogol, @Underboiler;

 

The updates are released gradually according to the costumization version of your device firmware, check yours in the service menu and the released updates in Xpericheck.com. 

As a matter of fact Sony is one of the first brands in releasing updates. 

Rookie
Message 380 of 700
676 Views
Message 380 of 700

Re: Xperia XZ1 and Android Pie


@NunoSEN2 wrote:

@jajaha, @Gogol, @Underboiler;

 

The updates are released gradually according to the costumization version of your device firmware, check yours in the service menu and the released updates in Xpericheck.com. 

As a matter of fact Sony is one of the first brands in releasing updates.

 


I have Customized DE and until Octomber I received updates every month. Something happened in Octomber because my device stopped receiving updates and I want to know what happened.