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2017-12-02 01:10 PM
After I send my phone to the service, they changed android version to 5.1.1 from 7.1.1 and then I can't update my phone 7.1.1 again.
How can I update?
P.s: I tried Xperia Companion and phone's update app.
2017-12-02 10:37 PM
I am from Chennaim India. I have Z3+ with Android 7.0. I had a issue in my phone that apps getting minimized automatically. I thougt it would be some software issue, so i did factory restore, that didn't help me, then i though it would be screen guard issue, still it resolve. So i called Xperia Support, they said that try upating the Android to 7.1.2, but my phone says software is upto date with 7.0. I did repair the Software with Xperia Companion but no luck. This is my Customization Version 1295-0156_R4D. Could you please check and let me know, do i have a update for my phone. If yes, then how can i update, if no when can i expect the update. I am using Airtel.
2017-12-03 01:30 PM - edited 2017-12-03 01:33 PM
Hello everyone! I am stuck at 6.0.1 and want to update my phone to Nougat or Oreo. Any help would be very appreciated. Thank you in advance.
2017-12-03 04:06 PM
Did you try to update your xperia via your computer and Sony Companion?
2017-12-04 12:22 AM
Honestly: I have no Idea
I think there are two ways: run a factory reset with no guarantee that it will work then. OR
Be lucky with a stable running Android Marshmallow. It seems Oreo is not as good as expected yet.
Have fun !
2017-12-04 08:35 AM
If you have enough space and Xperia companion does not see any update, it means that for your customization number (each region, provider etc has a different software version number) there is no update released.
2017-12-05 03:13 PM
Probably, but why? I mean is it fair that some phones do have an update and some don't?