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Tips & Tricks

Troubleshoot, find support articles, run tests with the support app directly on your phone.
Read more and discuss the app here.

Android Nougat When are we getting it? Which Xperias will be updated?

One time poster
Message 2001 of 2,331
353 Views
Message 2001 of 2,331

I have a problem with the software problem

Tengo un problema con la descarga del software no me lo descargá del celular de igual manera de la pc no lo descarga

I have a problem with the software download do not download it from my cell phone the same way the pc does not download it

 

GT

Learner
Message 2002 of 2,331
351 Views
Message 2002 of 2,331

Re: Z5 Compact does not upgrade

I already tried a factory reset from the phone itself without any success.

Xperia companion says that my phone is up to date, is their any chance that it would work anyway?

Thanks for your help.

Rookie
Message 2003 of 2,331
341 Views
Message 2003 of 2,331

Update to Nougat for the Z5 Premium

I don`t get an information about the update. Not over OTA, not via Sony Companion,

not at the Support Homepage. Always get the message your Phone is up to date.

The Update to Android 7 was an important point for me to buy the phone.

Moderator
Message 2004 of 2,331
340 Views
Message 2004 of 2,331

Re: Update to Nougat for the Z5 Premium

@Hebiwan

 

When you said "Sony companion", did you actually mean Xperia Companion or PC Companion?



Feel free to kudo this post or mark it as solution so that other users facing the same issue can find it

Disclaimer: Moderators are not affiliated with or work for Sony Mobile, their posts represent their own opinions and views. Click here to find out more about the different roles in the community.

Rookie
Message 2005 of 2,331
331 Views
Message 2005 of 2,331

Re: Update to Nougat for the Z5 Premium

Xperia Companion

Learner
Message 2006 of 2,331
301 Views
Message 2006 of 2,331

Re: Z5 Compact does not upgrade

... I tried to do a software repair from Xperia Companion, but I got the following error:

UEGetPhoneInfoMissingInfo
E5823 3542 1298-5153 R7B 32.0.A.6.152
1.7.2.0 / Windows 10 Home 64 bit / Win32 / FR

One time poster
Message 2007 of 2,331
284 Views
Message 2007 of 2,331

Update did not come

Telefonumun ilk aldığı günden beri hiç güncelleme gelmedi .. Hala 6.0.1 de duruyor .. Bu normal mi 

 

I have not been able to update since my phone was first bought .. Still standing at 6.0.1 .. Is this normal

 

-Google translate

Rookie
Message 2008 of 2,331
285 Views
Message 2008 of 2,331

Re: Z5 Compact does not upgrade

After I got no help here, I was looking for a solution myself. The following helped me:

 

https://androidmtk.com/download-sony-xperia-stock-rom-models

 

I followed the instructions to flash the right rom on my phone. No fear, if the first attempt doesn`t

work. I had to try it twice. After the second try, I had Android 7.0 on my phone and could install an

additionell update with Xperia Companion. Now my phone is up to date, and I`m excited if the update

to 7.1.1 now works without problems.

Regular
Message 2009 of 2,331
274 Views
Message 2009 of 2,331

Sony Please release 7.1.1 nougat for india

there are many bugs..

One time poster
Message 2010 of 2,331
363 Views
Message 2010 of 2,331

Update of android 7.1 for sony xperia c3

Abra en algún momento está actualización para este Sony c3 

 

Open sometime update for this Sony c3

 

Translated with Google Translate.