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Tips & Tricks

Troubleshoot, find support articles, run tests directly on your phone with the support application.
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Android Nougat When are we getting it? Which Xperias will be updated?

Apprentice
Message 1721 of 2,330
428 Views
Message 1721 of 2,330

When can we expect Android 7.1.1 update for Xperia Z5 Premium in US?

I am reading a lot of news speaking about 7.1.1 update for Xperia Z3+ and Xperia Z5 and the Xperia Z family phones 

But there is no info any where about 7.1.1 update to Xperia Z5 Premium Dual 

 

Does any one has idea on when can we get this update on Xperia Z5 Premium Dual in US market 

 

 

Learner
Message 1722 of 2,330
432 Views
Message 1722 of 2,330

When can I upgrade my XZ version for the US to android 7.1.1?

When can I upgrade my XZ version for the US to android 7.1.1?

Enthusiast
Message 1723 of 2,330
427 Views
Message 1723 of 2,330

Nougat update still not available..

Does anyone know why Nougat is still not available for my device (F3111) waited almost a year for nougat update and nothing yet. No information about in what countries is rolling out so i dont even know is it ever going to be available or I just need to flash it to my device. Any solution or someone facing same problem? 

Apprentice
Message 1724 of 2,330
421 Views
Message 1724 of 2,330

Xperia X Dual not yet updated android 7.1.1 ?

I am using the Xperia X Dual (F5122), my phone is using the android 7.0 (34.2.A.2.69). Sony announces an update of Android update 7.1.1 (34.3.A.0.194) to now more than 1 month but my phone has not updated yet?

Thanks.

Regular
Message 1725 of 2,330
406 Views
Message 1725 of 2,330

No Android update in US?

Does anyone in the US get security update? 

My XZ is from Amazon. It is US version.

Mine is still on Android 7.0 (39.2.A.0.442, March update)

 

Even when I used Xperia companion, it told me I have the latest update already.

 

Any idea? 

Learner
Message 1726 of 2,330
395 Views
Message 1726 of 2,330

Re: No Android update in US?

I have the same problem, I have not received more updates and nowhere explain why sony does not update the XZ in USA.

 

I think it's because of the exclusion of the fingerprint sensor

Apprentice
Message 1727 of 2,330
387 Views
Message 1727 of 2,330

Re: No Android update in US?

Yes, how come the xperia XZ hasn't gotten the new Nouget 7.1.1 update??

My phone got the Marshmellow to Nouget update when it came out, why not the new 7.1.1 update??

One time poster
Message 1728 of 2,330
380 Views
Message 1728 of 2,330

Re: No Android update in US?

I assume someone in the usa supply chain was smart enough to reject the junk 7.1.1 updates.

 

They are broken and should have never been released for xz in their current state.

 

All users have multiple issues that start with the first 7.1.1 and continue through each monthly update since.

 

Xz 7.1.1 issues even after factory resets:

-slowness aka lag, the phone feels substantially slower than a z2.

-battery drain (likely from what is keeping the cpu busy causing the lag)

-bluetooth random turns off

-system settings are randonly lost eg flip clover selection (migbt be related to bluetooth forgetting it was on)

-random app crashes

 

Sony need to pull their finger out and fix their buggy software.

Sony phones are priced as a premium product but this software is not premium, it is pathetic.

Both the software developers and qa teams need to be questioned over if they are capable of their job requirements.

Highlighted
One time poster
Message 1729 of 2,330
358 Views
Message 1729 of 2,330

After a system update, my system is not updated on Z3+

After multiple attempts at updating my system it remains in the same version, 6.0.1 I don't know if I am doing anything wrong or if there is something else I can try? 

One time poster
Message 1730 of 2,330
314 Views
Message 1730 of 2,330

Xzs update May 2017

I haven't received the update from May yet, is there any indication when it will arrive on my phone? I'm still in build 41.2.A.0.191