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2017-04-02 02:25 PM - edited 2017-04-03 01:47 AM
Only tablet Z4 will get nougat and it's still rolling out.
It has been rolling for months. My SGP771 claims it's up to date. The build number is 32.2.A.0.305.
So, looks like your information is incorrect.
2017-04-02 03:10 PM
2017-04-02 03:17 PM
But I would like to know When?
2017-04-02 03:37 PM
Questions that can’t be answered on the support forum.
There are some type of questions that are impossible for us on the support forum to answer. Below you will find some examples on such questions and where to go for more information.
If you have questions like
If you have questions like
When will XX software be released in my country?
Where do I hand in my phone for repair?
When is my repair finished?
Please contact us in your country/region.
2017-04-02 06:38 PM
I've tryied with Xperia Companion from PC.
1) Checking my device this app tell me that I'm ok with the last version.
2) Trying to fix the Android OS about any problems, this app require a total format of the device, and I've to do a total back up of my data. Do you think it's necessary? Or Can I only wait for a new release of Nougat? What do you advice?
Thanks a lot,
2017-04-02 07:16 PM
At least, tell us the reasons behind it. Why there's so much delay in updating XA and XA Ultra? Do these phones cost nothing,?
2017-04-03 04:08 AM - edited 2017-04-03 04:10 AM
I just said the other day. They just need to say it's going to be awhile before you'll get a update so that it won't t get everybody hopes up. It is messed up how the old Z versions got a Nougat 7 update before a phone that came out last year. That mind blowing, but yeah we did cough up our hard earn money 💵.. So I do agree 👍 you
2017-04-03 11:24 AM
Identify receive android nougat update till now although near 2months rolls out
I had to update via xperiaFirm, which worked. But than again I don't receive any updates from the Concept tool. Like the firmware 38.3.1.A.0.91.
2017-04-03 01:16 PM - edited 2017-04-03 01:30 PM
Sorry but where can I find Xperia companion? Is only a software for pc? Do you think this is the best way to solve the problem? Thanks
In Sony Mobile website What you mean "Is only a software for pc?" if you got notification, but in the next steps, you wrote, nothing happens, so you can check only with PC in this situation or by IMEI in the same Sony Mobile web site (support section, when choose your smartphone model). How i saw sometime in Xperia Companion showing is new update, but after push to update somewhere gone message. Maybe it's network mistake, maybe app. I don't know reason why it happens Welcome
P.S. "Do you think this is the best way to solve the problem?" - The first need to be sure is really new update is available for you, that's why you need to check in Xperia Companion or by IMEI, if isn't new update and problem is really is - the first what i do - i repair my smartphone, coz most time it helping, even after update
If you want to solve problem - first find where is problem