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2017-06-29 11:00 PM
i have sony za docomo,currently using jellbean 4.2.2 but can not update software to lolypop 5.1.2 on software upgrade screen showing that docmoo signal is unreachable any legit way to update my phone Thanks
2017-07-01 04:36 PM - edited 2017-07-01 04:51 PM
Did you forget C4 after 6.0 there is no update or bug fixes
What do you mean "forget" after Android 6.0? Xperia C4 got Marshmallow, but wasn't planned to update into Nougat, and if you have any problems with your Xperia C4 the first you should try to fix it, it doesn't mean that others C4 users have the same problems, a lot of problems possible to fix without new update, by the way how i know software creating process is expensive thing and if you only have some problems with your device what is point to create new update? And don't forget that for you personally will not be created new update it must be massive problem for all C4 owners
If back to Nougat, I don't know reason why Sony did not updated C4 and C5 (they are similar models and both got Marshmallow) to Nougat, but i'm sure it was serious reason
By the way if you saw bugs and some issues you can post it here, maybe someone will help you, someone have the same problems or had and know how to help you or simple to try to contact with local support
2017-07-01 04:57 PM - edited 2017-07-01 04:58 PM
2017-07-01 05:15 PM
I still do not get in OTA system update message
When you will get update depends your operator and/or country. I advise you the first to check in Xperia Companion on your PC is any new update, second in Sony Mobile website (update section) with your IMEI number is any update and Xpericheck (unofficial) website was released in your region update
Can be some reasons why you did not recieved update yet:
-software wasn't released in your country/region/market,
-yours mobile operator did not prepared software for update (some operator the first release modifies it by theirs, adding some theirs apps and ect., it was in past, so can be the same at these days too) and ect.
Don't forget that in the all wide world there are a lot of Sony users and your models owners, they all waiting for update which coming timing in all market.
If you will see "up to date" in all section (Xperia Companion, Sony Mobile) that's mean that you still should wait untill update will be available for you. Be patience. I did not got update too, coz update it wasn't released yet in my region, but i'm sure update will be available for you and for me one day
2017-07-01 07:31 PM
My old Z3 (D6653) updated to marshmallow but got a new one last week, same model and this one is showing 5.0.2 still and saying there's no update available. Can anyone help with this?
2017-07-02 03:02 PM
My Xperia is Exposed to heat beside the camera and fornt of the screen i think this heat from software of The Cpu please send to C4 E5333 and update to slove this problem
2017-07-02 04:43 PM
I have acquired a Xperia Z4 Tablet WiFi in Argentina around one month ago, and it's running with Android 5. I have checked on internet that this tablet have received upgrades to Android 6 and 7 long ago, but I don't find them to be avilable at mine. I have contacted Sony of Argentina and the weren't of any help, implying that they have nothing to do with the fact that I am not receiving the upgrade.
It must be noted that, being the WiFi version and not the LTE, I have no carrier to allow or block the software updates.
I also own a Xperia XZ smartphone which was able to upgrade to Android 7 without any inconveniences.
When or how will I be able to upgrade the OS of my tablet? Thanks,
2017-07-02 04:54 PM
have you tried to connect your tab to Xperia Companion?
check this website if your device region did indeed received the update xpericheck.com
2017-07-03 01:16 AM
Hi I cannot to update to my phone Sony z3plus my updated android version 5.0.2
Setting -about phone -software update - not found please I need help