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Troubleshoot, find support articles, run tests with the support app directly on your phone.
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Android 6 When are we getting Marshmallow? Which Xperias will be updated? etc

Adviser
Message 631 of 3,016
689 Views
Message 631 of 3,016

Marshmallow update not working Z5 Compact

Running PC Companion 2.10.303 on Windows 10 Pro x64. Phone is a Z5 Compact. When I connect the phone via USB, unlock the screen, and start PC Companion, it tells me that there is a software update for the phone available (32.1.A.1.163), but when I click the Update button in the dialog, the dialog disappears but nothing happens.

Inhabitant
Message 632 of 3,016
677 Views
Message 632 of 3,016

Re: Android 6 When are we getting Marshmallow? Which Xperias will be updated? etc

Uninstall companion, reboot, reinstall and try again.
Highlighted
Apprentice
Message 633 of 3,016
656 Views
Message 633 of 3,016

Where is the update to Marshmallow?

And will the unified memory feature be supported for us peasants with the POS 8GB M4?

Inhabitant
Message 634 of 3,016
649 Views
Message 634 of 3,016

Re: Android 6 When are we getting Marshmallow? Which Xperias will be updated? etc

Just heard that my friend Z5 phone got marshmallow in UK
But not sure what network he is on.
Still no marshmallow update for sim free variants though....seems quite strange that these z5's seem to be getting update last.
Adviser
Message 635 of 3,016
639 Views
Message 635 of 3,016

Re: Android 6 When are we getting Marshmallow? Which Xperias will be updated? etc

Still nothing on my unlocked Xperia Z5 Compact Slightly frowning Face

Running on the tesco network but it's an unlocked phone, sony companion is telling me I'm up to date on 5.1.1 Slightly frowning Face

 

Anyone  in UK got Z5C updated? Anyone know the specific time scales for unlocked phones? Does companion check your carrier even if phone unlocked?

Phy
Forum Legend
Message 636 of 3,016
615 Views
Message 636 of 3,016

Re: Where is the update to Marshmallow?

One time poster
Message 637 of 3,016
607 Views
Message 637 of 3,016

Android 6.0 Marshmallow Z5 - Australia

Anyone know when Marshmallow will be available for the Z5 in Australia?
Talent
Message 638 of 3,016
595 Views
Message 638 of 3,016

Re: Android 6 When are we getting Marshmallow? Which Xperias will be updated? etc

Looks like none of the unlocked UK devices have Marshmallow yet.  Only O2 / Virgin / Vodafone have it so far.  From what I remember Sony don't do releases during weekends so we'll have to wait until Monday.

 

For a better idea on which device / country has been updated; try Xperifrm 

 

The following is from the Z4 tablet - 13/03/2016 @ 04:55.  I've sorted in latest release order so its a bit clearer which ones have Marshmallow. "Customized xxx" are unlocked devices.  

 

 

z4.png

Moderator
Message 639 of 3,016
715 Views
Message 639 of 3,016

Re: Android 6.0 Marshmallow Z5 - Australia

@j0nesyy

Updates are released gradually and timing will differ between markets. Unless there is an official statement from Sony, the exact timing of update to your market will not be available here or anywhere else. Keep checking periodically on PC Companion.



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One time poster
Message 640 of 3,016
690 Views
Message 640 of 3,016

Can't update my Sony Xperia Z5

Update center and pc companion don't show new Android 6.0 update for my Xperia z5. Help to solve this problem, please.