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Tips & Tricks

If you want to get the max out of your Xperia phone then check out Xperia tips page.

Android 5.1 When are we getting Lollipop? Which Xperias will be updated? etc

Genius
Message 571 of 1,263
537 Views
Message 571 of 1,263

Re: Android 5.1 on the Sony Xperia z3

Hi @Juanp8910

 

The update will first need to be authorised by your network or country before Sony is authorised to release it to your device. Also operator locked phones takes much longer that other phones to receive their updates because they have to be extensively verified by the carrier before release. You can check these links for more information:

 

http://blogs.sonymobile.com/

http://blogs.sonymobile.com/category/software-upgrades-2/

http://talk.sonymobile.com/t5/FAQ/The-software-update-collection-topic/m-p/348066#U348066

 

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Rookie
Message 572 of 1,263
553 Views
Message 572 of 1,263

Z3 tablet Compact SGP621 not getting Lollipop 5.1?

Hello all,

 

Hoping someone can help.

 

I've got the Wifi/LTE version of the Z3 Compact tablet.  Sony website says that the latest version of the software is Lollipop 5.1  However I've got 5.02 and checking both via OTA and by plugging it into Sony Companion tells me that I've got the latest software. With all the security issues of late I'd like to get it updated if I can. It's locked to Vodafone if that's any help.  I'm in the UK.

  

Anybody have similar issues out there?

Genius
Message 573 of 1,263
547 Views
Message 573 of 1,263

Re: Z3 tablet Compact SGP621 not getting Lollipop 5.1?

Hi @Sozzled24

 

The update will first need to be authorised by your network or country before Sony is authorised to release it to your device. Also operator locked phones takes much longer that other phones to receive their updates because they have to be extensively verified by the carrier before release. You can check these links for more information: 

http://blogs.sonymobile.com/

http://blogs.sonymobile.com/category/software-upgrades-2/

http://talk.sonymobile.com/t5/FAQ/The-software-update-collection-topic/m-p/348066#U348066

I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Rookie
Message 574 of 1,263
542 Views
Message 574 of 1,263

Re: Z3 tablet Compact SGP621 not getting Lollipop 5.1?

Thanks xavinux,

 

I don't actually have a SIM in it as I bought it second hand not realising it was an LTE version.  Would that make a difference?  I did try putting a Vodafone SIM in it a month ago to see if that prompted an upgrade but no go.

 

Genius
Message 575 of 1,263
534 Views
Message 575 of 1,263

Re: Z3 tablet Compact SGP621 not getting Lollipop 5.1?

Hi @Sozzled24

 

If PC Companion tells you that your device is updated to the latest software, that is because there is not actually any new version available. Remenber as posted above, that updates will first need to be authorised by your network or country before Sony is authorised to release it to your device. I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Rookie
Message 576 of 1,263
529 Views
Message 576 of 1,263

Re: Z3 tablet Compact SGP621 not getting Lollipop 5.1?

Thanks.  Final question then kudos will be coming!

 

As my tablet was second hand is it possible to tell where it was originally bought?  I read somewhere that a tablet bought in Japan would need to wait for the update to be released in Japan even if the tablet was bought in Japan but taken home back to the UK or similar?

Genius
Message 577 of 1,263
515 Views
Message 577 of 1,263

Re: Z3 tablet Compact SGP621 not getting Lollipop 5.1?

Hi @Sozzled24

 

You can also dial *#*#7378423#*#* then open Service info -> Software info and you´ll see the Customization number. You can check if there is a firmware available for your device with that information. Seems that in the UK all networks have to approve the update before Generic users receive it  I´m at disposal for any question.

"We can have anything we want on life, if we just help others to found what they need” - Ebelsain Villegas
Adviser
Message 578 of 1,263
508 Views
Message 578 of 1,263

Re: Android 5.1 When are we getting Lollipop? Which Xperias will be updated? etc

Hello

you have any estimate to Sony Xperia M2 of when you are going to update the version is custom, is that it never comes and there are a lot of people have quela is in the free version of the terminal which I am interested in, to see if it improves performance since you have locks and stays black screen and technical support does not solve or change the terminal or anything.
BR
Rookie
Message 579 of 1,263
508 Views
Message 579 of 1,263

Re: Z3 tablet Compact SGP621 not getting Lollipop 5.1?

Thanks!
Highlighted
Adept
Message 580 of 1,263
700 Views
Message 580 of 1,263

Re: Android 5.1 on the Sony Xperia z3


@xavinux wrote:

@hi @Juanp8910

 

The update will first need to be authorised by your network or country before Sony is authorised to release it to your device. Also operator locked phones takes much longer that other phones to receive their updates because they have to be extensively verified by the carrier before release. You can check these links for more information:

 

http://blogs.sonymobile.com/

http://blogs.sonymobile.com/category/software-upgrades-2/

http://talk.sonymobile.com/t5/FAQ/The-software-update-collection-topic/m-p/348066#U348066

 

 

the problem is that Sony has not updated any z3 + has also remained silent they dont answer the question if will do or not only says "The update will first need to be authorised by your network or country before Sony is authorised to release it to your device" just answer why the others xperia z has android 5.1 and z3+ doesn't has. if you want proof jus go to

https://support.sonymobile.com/global-en/xperiaz3plus/software/

please just answer truthfully. not more evasiveness