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2015-10-06 05:26 AM
Hi Pratyush1, welcome to the community!
Some additional steps on running the repair:
Running the software repair on PC Companion:
1. Install and open PC Companion then select Support Zone.
2. Phone Software Update.
4. Repair Phone
6. Accept data removal
8. Wait for prepare
9. Select Phone
10. Follow the connection steps
Running the software repair on Bridge for Mac:
1. Launch Bridge for MAC without the handset connected.
2. On the Main Window select "Xperia > Repair Xperia Device".
3. Ensure the phone is charged and select "Ok" in the following window.
4. Select Continue on the following page.
5. Wait until the initialising step is finished the continue as below.
6 . Select your model of phone from the list that appears
7. Follow the connection steps that appear, ensuring that you are holding the relevant button down before during and after the connection phase until the update/repair begins.
2015-10-06 01:46 PM
I can't believe that Sony doesn't update or at least give security fixes for that phone. Shocking. Four months life cycle for a Sony mobile, hard to believe.
2015-10-06 02:25 PM
It had a firmware update at the end of june and I see no mentioned of this been the last update
2015-10-06 02:49 PM
Last update's original date was Jun 8. (I bought the phone in early August so I see only the firmware's date in Settings) Sony don't mention any update on this model. E4G got the fix for Stagefright, E4 didn't. E4 was announced with Lolly 5.0, then released with KitKat. Lots of model with similar hardware got 5.1, E4 didn't. Sony doesn't add any info. This phone is dead. I'll never ever buy another Sony.
2015-10-06 04:41 PM - edited 2015-10-06 08:04 PM
So you've had the phone 6 weeks and you are already complaining about updates - good job you don't have a mid range Samsung device - Well if the high end aren't getting LP like my SG-S4 then the mid range have no chance of any updates ever
2015-10-06 11:42 PM
sony has no idea what to do with this terminal, they tricked us, now have new toy and forgot to z3 +, which is why he has not come to our terminals android 5.1. zl has the android 5.1 and our most expensive newest, has an older update,. It's a shame, sony respects customers and at least give us an answer ..
2015-10-07 03:01 AM
I have my smartphone Sony Xperia Z3 Compact still under KitKat.
I wanted to update my smarphone but asks me to update to 5.0 lollipop and when I connect it to the PC on Sony PC Companion wonder updating to 5.1 Lollipop? is it normal !!!?
I can do the update Kitkat direct to version 5.1 since my Lollipop (Sony PC Companion) without going through the 5.0 !!
2015-10-07 04:51 AM - edited 2015-10-07 04:52 AM
When you connect your device to PC Companion, will update it to the last Android version available in your country and authorised by your network for your Z3 compact. So yo can upload to that version. I'm at disposal for any question.
2015-10-07 12:29 PM
2015-10-07 12:29 PM