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Smartwatch 3 Not working with Lifelog app AT ALL!

Regular
Message 21 of 32
2,249 Views
Message 21 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

So it seems that the problem is a software issue, got no other option but to wait for an update to fix this issue.
Regular
Message 22 of 32
2,243 Views
Message 22 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

Good news, after updating Sony Lifelog to 3 0.A.1.56 I can confirm that the problem is solved.
Visitor
Message 23 of 32
1,740 Views
Message 23 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

Could someone from Sony or any of the peeps above confirm if I buy a Smartwatch3 now to pair with my Z3, will it work with my current Lifelog version "3.0.A.3.18? - (Petronius are you now on this version)
Visitor
Message 24 of 32
1,735 Views
Message 24 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

Also forgot to ask will I have to buy a SmartBand to wear at night just to be able to record my Sleep patters?
Visitor
Message 25 of 32
1,732 Views
Message 25 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

Think I need some sleep that typo should read Patterns!
Commissioner
Message 26 of 32
1,724 Views
Message 26 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

 


@CompostRdie wrote:
Also forgot to ask will I have to buy a SmartBand to wear at night just to be able to record my Sleep patters?

Yes, however there is a paid app for that to use with your SW3 or alternate way is to add sleep manually using Lifelog.

Learner
Message 27 of 32
1,380 Views
Message 27 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

What is the app name?

Learner
Message 28 of 32
1,374 Views
Message 28 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

I tried with unpairing the SWR50, which will do a factory reset of the watch. Secondly I did uninstalled all the related apps.. like lifelog (Disable the app if you cannot uninstall) watch faces, Walkmate, skype or any other.. Then I paired my SWR50 which updated the watch, later I installed the lifelog again (Update the lifelog app if you were not able to uninsall). As soon as lifelog installed, I got a notification in my watch saing "Tap to make life log watch face". And I see a ligelog app symbol in the center of the dial. Though I don't see any lifelog app displaying in the menu. Also not sure if the notification comes now.. Will post again if I see one.. 

Apprentice
Message 29 of 32
869 Views
Message 29 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

Hi,

 

I have had the problem too. The solution is to perform a reset of your Smartwatch 3 and re-pair it with your phone. Let me remind you to do this over a WiFi network of your router as this speeds up the sync-process of apps.

 

Remember to 'give permission' for Lifelog to access all your info on both your phone and your watch. This is a step easily missed first installation and I do not believe it can be re-accesed once you click 'do not give access'.

 

Enjoy.

Apprentice
Message 30 of 32
869 Views
Message 30 of 32

Re: Smartwatch 3 Not working with Lifelog app AT ALL!

Hi again,

 

A pleasant reminder is to install your smartwatch with a 'reset' over a WiFi router at home. This is how apps and settings are synced quickly and smoothly from the phone to the watch. The android phone app Android Wear (Today called Wear OS) runs by syncing through your home router. Doing this without a router is, to put it mildly, hopeless.